About Thoughtful AI

At Thoughtful AI, we're not just a company; we're a movement. Our mission is to fix the U.S. Healthcare system. Our AI Agents are designed to seamlessly integrate with existing systems, offering companies significant change without extensive data transfers or retraining. As we redefine the boundaries of applied AI in healthcare, we’re seeking an ICP Analyst to support our GTM teams by maintaining a comprehensive and holistic understanding of our target customers and key personas.

What Sets Us Apart

Our solutions have captivated healthcare executives, delivering unparalleled ROI and establishing new benchmarks for operational excellence within the RCM space, including 80% reduction in operating costs and 75% reduction in claims denials. With explosive growth and a big vision in sight, Thoughtful AI is not just solving today's challenges; we're anticipating the evolving needs of the U.S. healthcare system and future-proofing our customers for a better future.

The Challenge: Become the Expert on Our Customer Personas

We’re seeking an ICP Analyst with a strong analytical mindset and 2-4 years of experience in banking, consulting, or a similar role. Your mission will be to research, analyze, and define every aspect of our key buyer personas, champions, and influencers, targeting the accounts where our AI solutions can drive the most value.

Mission Overview

As a critical member of our GTM team, you will focus on market research, analyzing data and industry trends to build a comprehensive, data-backed understanding of our target customers. Your work will provide a data foundation for our go-to-market strategies, ensuring we are focusing on the right accounts and engaging the right people within those accounts.

Core Objectives

Research and Define Target Accounts:

• Conduct deep market research to identify and prioritize healthcare organizations that align with our AI-driven solutions.
• Build and maintain a database of target accounts based on industry trends, financial health, strategic goals, and technology adoption.

Buyer Persona Development:

• Research and define key buyer, champion, and influencer personas within target accounts.
• Collaborate with sales and marketing teams to ensure alignment on the most impactful personas for engagement.

Data-Driven Insights:

• Analyze internal and external data sources to refine and continuously improve our Ideal Customer Profile (ICP).
• Work with cross-functional teams to provide insights that drive account-based marketing strategies.

Market Segmentation:

• Segment the market based on various factors including geography, size, and specialty to ensure a focused approach to customer targeting.
• Develop reports and dashboards that provide clear visibility into our ICP and target account progress.

Collaborative Intelligence Gathering:

• Partner with sales, marketing, and product teams to gather intelligence on healthcare market dynamics.
• Identify patterns and opportunities within the industry to proactively suggest new accounts or verticals to target.

Innovation and Continuous Improvement:

• Stay ahead of industry trends in healthcare and AI technology.
• Leverage new tools, technologies, and methodologies to enhance ICP accuracy and relevance.

Candidate Profile

Educational Background:

• Bachelor’s degree in Business, Finance, Economics, Healthcare, or related fields.

Proven Experience:

• 2-4 years of experience in investment banking, management consulting, or a similar analyst role with strong research and data analysis capabilities.

Technical Proficiency:

• Skilled in market research, financial modeling, and data analysis tools such as Excel, SQL, and CRM systems (e.g., HubSpot/Salesforce).

Analytical and Strategic Mindset:

• Ability to synthesize large amounts of data into actionable insights and strategic recommendations.

Strong Communicator:

• Capable of conveying complex ideas clearly and concisely to stakeholders across all levels of the organization.

Project Management Skills:

• Ability to manage multiple projects and deliver high-quality results in a fast-paced environment.

Healthcare Industry Knowledge (Preferred):

• Understanding of the U.S. healthcare system, including key players and market dynamics, is a strong plus.

Compensation & Benefits

• Competitive Package: Compensation and benefits package designed to attract top professionals, with performance incentives for exceptional achievements.
• Comprehensive Benefits: Our comprehensive package includes stock options, health benefits, and an extensive paid time-off policy.

The Call to Action

We’re seeking individuals who are driven to profoundly impact a competitive industry. If you are analytical, strategic, and passionate about driving innovation in healthcare, Thoughtful AI invites you to join our elite team at the forefront of technological change.

Are you ready to help us fix the U.S. healthcare system?